Basin Billing, LLC
2650 Washburn Way #180
Klamath Falls, OR 97603
Serving providers and their patients since 1990
• How much does it cost?
We charge a percentage of net collections. If we don’t collect, we don’t get paid.
• What percentage will I be charged?
This is the most frequently asked question. The percentage is different for each practice and is based on volume, payer mix, average charge and the services your practice requires. The billing costs are essentially the same for a $2000 surgery as a $150 office visit. However, the surgeon will have less volume. An office with 70% Medicare patients will collect less for the same services than an office with 30% Medicare. Some providers prefer in house coding but outsource their billing. Each practice is unique.
Your charges reflect the time and expense each service requires. We do the same. Call us today for an estimate.
• How does charge and demographic information get to you?
We receive it in many formats. Paper charge slips/demographics are picked up locally with our courier service, sent through a secure, track-able carrier like UPS/FedEx or encrypted and emailed. Electronic charge slips/demographics are accessed via remote desktop.
• How are payments handled?
All payments are deposited to the client’s bank account. Electronic Funds Transfer (EFT’s) occur daily and standard deposits are made on Monday and Thursday. Insurance remits and OTC receipts are scanned, encrypted and stored.
• What reports will I receive?
Monthly reports include a reconciliation of credit card, EFT and daily deposits to payments posted in the computer. Charge, Payment, and Adjustment detail and Accounts Receivable reports are standard. If you are using our PM system, there are over 2000 additional reports from which to choose free of charge. Your monthly package of reports will be customized to your needs.
• Do you outsource any of the work overseas?
No. Our company only employs workers in the United States.
• How long does it take to get started?
If you are currently in practice, we can start billing commercial claims electronically within one or two weeks. Medicare and Medicaid will take longer to change clearinghouse and billing enrollment.
If you are a new provider and already have a tax ID number, license, DEA, malpractice, and NPI number, commercial claims may also bill within one to two weeks. Credentialing and contracting can take some carriers up to 120 days.